Each merchant receives 1 hour of design time per month with this maintenance and protection plan (valued at $60 excl. GST).

If additional hours are required to complete your requested work then additional charges may apply, but we'll notify you first before we begin.

These basic changes include anything that can be added within the scope of the tradienet package you're currently on.

Included are things like content additions as your business grows, a change in business colours, logo, theme layouts etc.

Top tip: Create a list of changes you would like made before contacting support so they can get as much done with your allocated time. Coming for individual changes one at a time is far more time consuming. 

Just like your phone or laptop needs to run updates every so often to make sure they function best, so will your website.

We routinely check all our merchants' websites for the following updates which all happen independently at random for multiple different reasons.

- Platform updates
- Theme updates
- Third party application updates
- Third party plugins

Once any and all updates are complete, we then confirm your website is functioning at its best with its new upgrades.

Up-time monitoring:
We'll routinely check to ensure your website is live on the internet, functioning as quickly as expected.

Security and protection monitoring:
We'll routinely monitor your website for scammers, hacking and dangerous malware that may attempt to get a hold of sensitive information or cause your website to crash.

Website theme backups:
We back up your website theme (its functional and visual design) to ensure that nothing is permanently lost in an event where your website has any downtime.

We'll routinely monitor your page speed, data and analytics to ensure your website is performing its best and is optimised for its ultimate objective.

Example of an ultimate objective:
Quote requests received via email.

Each merchant receives 2 hours of design time per month with this maintenance and protection plan (valued at $120 excl. GST).

If additional hours are required to complete your requested work then additional charges may apply, but we'll notify you first before we begin.

These basic changes include anything that can be added within the scope of the tradienet package you're currently on.

Included are things like content additions as your business grows, a change in business colours, logo, theme layouts etc.

Top tip: Create a list of changes you would like made before contacting support so they can get as much done with your allocated time. Coming for individual changes one at a time is far more time consuming. 

Just like your phone or laptop needs to run updates every so often to make sure they function best, so will your website.

We routinely check all our merchants' websites for the following updates which all happen independently at random for multiple different reasons.

- Platform updates
- Theme updates
- Third party application updates
- Third party plugins

Once any and all updates are complete, we then confirm your website is functioning at its best with its new upgrades.

Up-time monitoring:
We'll routinely check to ensure your website is live on the internet, functioning as quickly as expected.

Security and protection monitoring:
We'll routinely monitor your website for scammers, hacking and dangerous malware that may attempt to get a hold of sensitive information or cause your website to crash.

Website theme backups:
We back up your website theme (its functional and visual design) to ensure that nothing is permanently lost in an event where your website has any downtime.

We'll routinely monitor your page speed, data and analytics to ensure your website is performing its best and is optimised for its ultimate objective.

Example of an ultimate objective:
Quote requests received via email.

Each merchant receives 3 hour of design time per month with this maintenance and protection plan (valued at $180 excl. GST).

If additional hours are required to complete your requested work then additional charges may apply, but we'll notify you first before we begin.

These basic changes include anything that can be added within the scope of the tradienet package you're currently on.

Included are things like content additions as your business grows, a change in business colours, logo, theme layouts etc.

Top tip: Create a list of changes you would like made before contacting support so they can get as much done with your allocated time. Coming for individual changes one at a time is far more time consuming. 

Just like your phone or laptop needs to run updates every so often to make sure they function best, so will your website.

We routinely check all our merchants' websites for the following updates which all happen independently at random for multiple different reasons.

- Platform updates
- Theme updates
- Third party application updates
- Third party plugins

Once any and all updates are complete, we then confirm your website is functioning at its best with its new upgrades.

Up-time monitoring:
We'll routinely check to ensure your website is live on the internet, functioning as quickly as expected.

Security and protection monitoring:
We'll routinely monitor your website for scammers, hacking and dangerous malware that may attempt to get a hold of sensitive information or cause your website to crash.

Website theme backups:
We back up your website theme (its functional and visual design) to ensure that nothing is permanently lost in an event where your website has any downtime.

We'll routinely monitor your page speed, data and analytics to ensure your website is performing its best and is optimised for its ultimate objective.

Example of an ultimate objective:
Quote requests received via email.

Each merchant receives 4 hour of design time per month with this maintenance and protection plan (valued at $240 excl. GST).

If additional hours are required to complete your requested work then additional charges may apply, but we'll notify you first before we begin.

These basic changes include anything that can be added within the scope of the tradienet package you're currently on.

Included are things like content additions as your business grows, a change in business colours, logo, theme layouts etc.

Top tip: Create a list of changes you would like made before contacting support so they can get as much done with your allocated time. Coming for individual changes one at a time is far more time consuming. 

Just like your phone or laptop needs to run updates every so often to make sure they function best, so will your website.

We routinely check all our merchants' websites for the following updates which all happen independently at random for multiple different reasons.

- Platform updates
- Theme updates
- Third party application updates
- Third party plugins

Once any and all updates are complete, we then confirm your website is functioning at its best with its new upgrades.

Up-time monitoring:
We'll routinely check to ensure your website is live on the internet, functioning as quickly as expected.

Security and protection monitoring:
We'll routinely monitor your website for scammers, hacking and dangerous malware that may attempt to get a hold of sensitive information or cause your website to crash.

Website theme backups:
We back up your website theme (its functional and visual design) to ensure that nothing is permanently lost in an event where your website has any downtime.

We'll routinely monitor your page speed, data and analytics to ensure your website is performing its best and is optimised for its ultimate objective.

Example of an ultimate objective:
Quote requests received via email.